Cookie Policy

Last updated: 25 April 2026

This Cookie Policy explains how Pulsessivo.ai ("we", "us", "our") uses cookies and similar technologies on Pulsessivo.ai (the "Service"). It should be read together with our Privacy Policy.

1. What Are Cookies?

Cookies are small text files placed on your device by websites you visit. They are widely used to make websites work, improve efficiency, and provide information to site owners. Similar technologies include local storage, pixels, and SDKs.

2. Types of Cookies We Use

• Strictly Necessary Cookies - required for core functionality (authentication, security, load balancing).
• Preferences (Functional) Cookies - remember choices such as language and settings.
• Performance/Analytics Cookies - help us understand how the Service is used and improve it (e.g., aggregated usage statistics via Google Analytics).
• Marketing/Advertising Cookies - where used, measure campaign performance and deliver more relevant content.
• Checkout, Tax & Billing Cookies (Strictly Necessary) - enable the checkout flow (payment session, fraud prevention), determine the correct VAT/OSS rate based on your billing country, assess imposta di bollo applicability for invoices issued without VAT, remember plan configuration (including per-player quantities), optional hardware orders (e.g., PULSESSIVO Smart Bracelets as discounted add-on at EUR39.99 per unit, available only with yearly subscription plans), and apply promotional vouchers/discounts during the transaction.

3. Purposes of Cookies

We use cookies to:

• sign you in and keep your session secure;
• remember preferences and improve user experience;
• analyze usage and performance to maintain and enhance the Service;
• (where applicable) personalize content and measure marketing effectiveness;
• correctly compute pricing at checkout, including per-player costs, add-ons/overage, optional hardware purchases (e.g., PULSESSIVO Smart Bracelets as discounted add-on at EUR39.99 per unit, available exclusively with yearly plans), and applicable VAT/OSS or imposta di bollo where required;
• apply and validate voucher codes and limited-time discounts for eligible plans.

4. Third-Party Cookies

Some cookies are set by third parties providing services to us. In particular:

• Google Analytics - analytics and performance. We configure privacy safeguards (e.g., IP anonymization where feasible, limited retention).
• Hostinger - hosting infrastructure may set strictly necessary cookies for performance/security.
• Stripe Payment Processor - strictly necessary cookies for checkout sessions, fraud prevention, and payment authentication.
• Tax/Invoicing Services (e.g., VAT/OSS calculation, SDI e-invoicing intermediaries) - strictly necessary cookies to determine applicable taxes and generate compliant invoices.

Our providers handle personal data in accordance with data protection agreements. See our DPA for the current list of subprocessors.

5. Your Choices and Controls

• You can control cookies via your browser settings, including blocking or deleting cookies.
• Blocking or deleting strictly necessary checkout/tax cookies may prevent accurate tax calculation (e.g., VAT/OSS or imposta di bollo) and can disrupt completion of your purchase.
• Where required by law, we obtain your consent before setting non-essential cookies (e.g., analytics). You can change your choices at any time via our cookie banner or Cookie Settings in the product.
• Where the Service is deployed for an organization-managed youth team, the relevant club, academy, school, federation, or coach remains responsible for determining and collecting any consent required under applicable law for non-essential cookies or similar technologies from the appropriate user, parent/guardian, or authorized representative. See our Youth Privacy Notice.
• Disabling certain cookies may impact functionality.
• Do Not Track: we do not respond to DNT signals; we honor your cookie/consent preferences.

6. Example Cookies and Lifetimes

Cookie names and lifetimes may vary by browser/version; examples below are indicative.

7. Changes

We may update this Cookie Policy from time to time. We will post the updated version with a revised "Last updated" date.

8. Contact

• Support: support@pulsessivo.ai
• Privacy Contact Point: privacy@pulsessivo.ai